Audiomemo recording system is a multi-channel device for recording telephone conversations (locally or on a public network), radio and ambient sounds. In addition to recording, Audiomemo enables archiving and search through audio recordings obtained in this way.

Audiomemo recording system is practical for use in both small companies and large call centres. Its software components include a module for recording conversations, application for search and playback and application for management, monitoring and statistics.It is characterized by a high degree of robustness and reliability, as well as high adaptability to user requirements.

Features:

  • Recording 1-240 digital, analogue or VoIP lines

  • Recording all incoming and outgoing calls

  • Recording from incoming lines and/or extensions

  • Audiomemo software is easy to use

  • One year warranty on all hardware

  • Free upgrade within a year

  • Optional remote installation and maintenance

  • Adaptation of the system to user requirements

Analogue recorder

Analogue recorder is used to record analogue phones, fax (or telefax) devices, radios, intercoms... This recorder based on SmartWORKS™ LD, cards is fully integrated into Audiomemo recording system. To less demanding users, we offer a reliable, tested and cost-effective solution based on Huawei hardware which we sell as a separate product called Analogue call recorder. 
There are three types of Audiomemo analogue recorders:

  • Call recorder - for recording telephone conversations
  • Activity recorder - for recording radio stations
  • Continuous recorder - for recording continuously

This type of conversation recorder is most commonly used. The moment when the recording starts is when the handset is lifted, although this criterion may be changed (e.g., recording could be initiated by entering the appropriate key combination, if the user does not want to record all conversations). The recording ends when the connection is terminated. These events are detected by different voltage levels. It is also possible to detect missed calls (ringtone detection), when the recorder will only record the time of call and duration of ringing, but no conversation. If the exchange supports Caller ID forwarding, the recorder will record this piece of information as well. In the case of outgoing calls, the DTMF sequence (i.e., the dialled number) is recorded.

Audiomemo analogue activity recorder is used for recording radio stations, intercoms, communication in rooms etc. To avoid continuous recording that would result in far more space being occupied and far slower search through the recorded material, the recorder responds to the signal intensity and activates the recording at the moment when the signal exceeds a given threshold over a defined period of time. Similarly, the recording stops when silence is detected.

In some applications it is necessary to perform continuous recording of the channel. This is usually the case when a complete recording is necessary regardless of the activity, or when the level of noise in the channel is such that it is difficult to distinguish between noise and the useful signal.

Analogue recorders are components of the Audiomemo system and can be used in combination with other Audiomemo recorders (analogniSIP).

You can see some of the applications of Audiomemo voice recorder here.

 

Digital Recorder

Digital  Recorder is used to record the communication of proprietary telephones. Audiomemo recording system is connected in parallel between the switchboard and telephone. Digital Recorder is completely configurable. The list of supported PBX and telephones can be downloaded in xls format.

Digital PBX Recorder is one of the components of the Audiomemo system and can be used in combination with other Audiomemo recorders ( Analogue recorder,SIP).

For this type of recorder SmartWORKS™ NGX cards are used.

You can see some of the applications of Audiomemo recording system here.

SIP recorder

SIP (Session Initiation Protocol) recorder is used to record SIP traffic. In SIP, audio-packets are exchanged via a local computer network or over the Internet.

SIP recording takes place differently from digital ISDN recorder or digital PBX Recorder. Audiomemo binds to a mirrored port switch. In this way, Audiomemo detects and records compatible SIP packets.

The SIP recorder is part of the Audiomemo system and can be used in combination with other Audiomemo recorders (analogue, digital).

This type of recorder is fully software and can also be realized on a virtual machine.

TTS Demo

TTS demo

ASR Demo

ASR demo

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