Call centres


 

Call centres represent an efficient means for companies in their effort to establish efficient multimedia communication with their clients. Initial contact, the first impression and nowadays even complete business transactions can be performed through call centres. This creates a more comprehensive interface between the companies and their surroundings, but also iimproves the quality of higher level of communication within each company.

 

animated call center agents

 

Call centres of general type

A call centre is a system consisting of both hardware and software resources, intended for reception, balanced distribution and handling of incoming calls.


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AnDialer

AnDialer is a solution designed specifically for users in need of efficient and simple systems for handling telephone campaigns.


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